We are pleased to announce an enhancement to our accounts receivable process during Q4 2024. This new system will be implemented regionally in phases and is designed to improve processes while providing our customers with an enhanced experience.

What does this mean for you? 
 

During Q4 2024, all accounts receivable activities at Infront will be managed through a new system. This change aims not only to establish more efficient processes at Infront, but also to enhance the customer experience by providing easy access to account information through a secure customer portal, along with smoother interactions with our accounts receivable team.   

Key Benefits of the new system 
 

• E-invoicing: You can now receive invoices in XML format (Peppol network), making your processes more efficient
• Timely, consolidated communications: Automated reminders for unpaid invoices will be consolidated into a single email listing all invoices due under your account. These notices will be sent to the billing contact(s) provided on your invoices
   

We look forward to providing you with a positive and efficient accounts receivable management experience.

We've already sent detailed information to customers via email. Check your inbox for full details, including a FAQ section and contact information for any questions you may have. We're here to help!